Terms of Service | Solanasis

Acceptance of Terms

By accessing and using the Solanasis website (https://solanasis.com), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the website.

About Our Services

Solanasis LLC provides operational resilience consulting services, including cybersecurity assessments, disaster recovery verification, data migrations, systems integration, and responsible AI implementation. Individual service engagements are governed by separate statements of work (SOWs) and engagement agreements, which take precedence over these Terms for the scope of that engagement.

No Professional Relationship

Use of this website does not create a consultant-client, advisor-client, or any other professional relationship between you and Solanasis LLC. The information provided on this website is for general informational purposes only and should not be relied upon as a substitute for professional advice tailored to your specific situation.

A professional relationship with Solanasis LLC is established only through a signed engagement letter or statement of work. Do not send confidential or sensitive information through our website contact forms; use them only for general inquiries.

Website Content

The content on this website, including blog posts, service descriptions, and other materials, is provided for informational purposes only. While we strive for accuracy, we make no guarantees about the completeness, reliability, or timeliness of the information provided. The cybersecurity and technology landscape changes rapidly, and information may become outdated.

Intellectual Property

All content, branding, logos, graphics, text, and other materials on this website are the property of Solanasis LLC unless otherwise noted. You are granted a limited, non-exclusive, non-transferable license to access and view the content for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written permission.

User Conduct

When using our website, you agree not to:

Use the website for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorized access to any part of the website, server, or connected systems
Transmit any malware, viruses, or other harmful code
Scrape, crawl, or use automated means to access the website without our permission
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Interfere with or disrupt the website's operation, servers, or networks
Use our contact forms or newsletter for spam, unsolicited marketing, or other commercial purposes

Third-Party Links

Our website may contain links to third-party websites and services, including scheduling tools, social media platforms, and reference materials. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your interactions with third-party services are governed by their own terms.

Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Solanasis LLC does not warrant that the website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

Limitation of Liability

To the fullest extent permitted by applicable law, Solanasis LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from:

Your use of or inability to use the website
Any content obtained from the website
Unauthorized access to or alteration of your data
Any third-party conduct or content on the website

In no event shall Solanasis LLC's total liability to you for all claims arising from or related to your use of the website exceed $100.

Indemnification

You agree to indemnify, defend, and hold harmless Solanasis LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of the website or violation of these Terms of Service.

Dispute Resolution

Any dispute arising from or relating to these Terms or your use of the website shall be resolved as follows:

Informal resolution: You agree to first attempt to resolve any dispute informally by contacting us. We will attempt to resolve the dispute within 30 days.
Mediation: If the dispute is not resolved informally, the parties agree to participate in good-faith mediation in Boulder, Colorado before pursuing other remedies.
Litigation: Any dispute not resolved through informal resolution or mediation shall be brought exclusively in the state or federal courts located in Boulder County, Colorado. You consent to the personal jurisdiction of these courts.

All disputes shall be resolved on an individual basis. You agree not to bring or participate in any class action, collective action, or representative proceeding against Solanasis LLC.

Force Majeure

Solanasis LLC shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, cyberattacks, pandemics, or other force majeure events.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Solanasis LLC regarding your use of the website. These Terms do not govern professional service engagements, which are covered by separate agreements.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? Contact us.

Solanasis LLC
Boulder, Colorado